This article describes how you can undo a transaction directly from the platform
In case you want to undo an already submitted payroll transaction, you can go to the Finance > Transactions page and click on the 3 dots next to the submitted transaction, where you will have the option to Reject the transaction.
On rejection of a transaction, the Payroll Table Manager/s and the Transaction Processor/s will receive an email notification.
Please note -
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Rejection of any transaction can be done only for the current open month, and not for any previous closed month/s.
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Only a 'Transaction Processor' will be able to undo such a payroll transaction.
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Once the payroll month is closed on the platform, you will not be allowed to undo 'Close Payroll Month'.
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Clients processing salaries with Lulu Exchange via direct integration with the Bayzat platform will NOT be allowed to undo transactions once the transaction amount has been processed.