Manage your insurance statements, overdue payments, and payment history on Bayzat
The Billing feature on Bayzat will primarily help you to -
1. View any outstanding amounts.
2. View the full statement of account.
3. View payment instructions/bank details as well as review invoices.
4. View upcoming payments and installments.
Please Note - This feature is applicable only for group health insurance policies and is dependent on specific insurance providers, so this will currently not be available to all clients.
On the side menu, employees with Super Admin or Billing Manager permissions will have access to the Billing Section and its related features.
Within the Billing Section, you will be able to see a summary statement for each of your policies (if you have multiple policies). You can also access detailed statements on overdue payment, instructions on how to make payment (if you have a payment due), view the full statement of account, view any upcoming installments, view all the invoices through a G-drive link, as well as email the finance team by clicking on the finance@bayzat.com hyperlink.
Overdue Banner
Whenever you have an overdue payment that puts you at a risk of suspension, as a Super Admin or Billing Manager, you will see a banner on your Dashboard that warns you to make payment immediately to ensure continuous insurance cover.
This banner also appears on the Group Policies section of the Work Life Platform.
Clicking View Details in the banner will take you to the main Billing page.
Once on the main Billing page, you can view the overdue statement by clicking the View Details link next to the overdue amount. You will be able to also see any additional upcoming payments in the next 30 days.
Overdue Statement
You can see any overdue amounts and their related details/reference numbers on this page (dates in red). You can also see any upcoming payments within the next 30 days (dates in black).
Additionally, you have access to:
a. instructions on how to review the statement
b. link to the G-drive folder with invoices
c. instructions on how to pay
d. Download the statement in Excel format
Instructions on how to pay
Statement of Accounts
You can access the full Statement of Accounts from the main Billing page, under the insurer(s) name. It also states the range of time the SOA is accounting for, i.e., from the policy inception date to the date of the last update.
Similar to the overdue statement, you have access to:
a. instructions on how to review the statement
b. link to the G-drive folder with invoices
c. instructions on how to pay
d. Download the statement in Excel format
Please Note that it usually takes up to 5 working days to have the latest payments reflected on your statement of account.
Premium Installments
You can see a brief summary of upcoming premium installments by clicking on the View drop-down on the main Billing page.
In case you want further detail into all upcoming installments, you can click on View all premium installments which will take you to the Premium Installments page, where you can view all the policy premiums from policy inception till expiry.
Invoices
All statements on the platform will now have invoices attached to their respective billings. This will help to improve your experience when reconciling an account as well as reduce the need for Bayzat's finance team to intervene.
Endorsement Detail
You can now see more information about an endorsement without navigating away from the Billings page. This will appear upon hovering on the endorsement reference.
Please Note - This feature will only be available for endorsements submitted through the platform.