Top-up AED Global Bank account

To avoid international payment charges when topping up your AED Global account, this guide will walk you through the process efficiently.

Steps to Top Up Your AED Global Account:

1. Navigate to the Top Up Section:

• Click on the ‘Top up Account’ button. This will redirect you to the Top Up ‘Global account screen’.

2. Verify Beneficiary Details: The beneficiary for this payment is automatically pre-selected as an "AED Global account" to avoid any additional charges while topping up the account.

1. Define the Source of Funds:

   • Select the source of funds from which you will transfer money. You can choose any of the whitelisted bank accounts that are linked to your AED Global account. Click here to learn how to whitelist your bank account for funds transfer.

2. Enter the Top Up Amount:

   • Input the amount you wish to top up in your AED Global account. Make sure to double-check the amount to avoid errors.

3. Add a Payment Description:

   • Provide a description for the payment. This could be a reference number or any other relevant details that will help you and the recipient identify the transaction.

4. Confirm to Book Payment:

   • Review all the details you have entered. Once you are satisfied that everything is correct, confirm the payment to book it.

Authorize the Payment:

• After the payment is booked, you need to authorize it. Go to the Top Up page inside the Global account to see all the top-up payments.
• Click on ‘Authorize’ on the listing page to enter the authorization process. Alternatively, you can click on "View" to see the top up details and then initiate the authorization process from this screen.

Authorization:

1. Review Invoice Payment Details:

• In the first step of the authorization process, you will see the invoice payment details for review. Ensure all details are correct.

2. Confirm and Enter MFA:

• After reviewing, click on ‘Confirm’ to enter the Multi-Factor Authentication (MFA).
• Enter the One-Time Password (OTP) received on your registered mobile number to complete the MFA and authorization process.

3. Transfer Funds:

• After authorization is complete, you will see a reference number on the screen along with the bank account details where you need to transfer funds.
• Transfer funds from the chosen whitelisted bank account within 48 hours. Ensure you add the reference number as the payment reference while transferring the funds.

Final Steps:

• Funds Reconciliation: Once the funds are received by Transfermate, they will reconcile them, and soon after, the amount will reflect as your AED Global account balance.

Tips for a Smooth Transaction:

• Double-Check Details: Always verify the beneficiary details and the amount before confirming the payment.
• Keep Records: Save any confirmation emails or transaction receipts for your records.
• Use Whitelisted Accounts: Ensure that you are transferring funds from one of the whitelisted bank accounts to avoid any complications.

By following these steps, you can easily top up your AED Global account without incurring international payment charges. If you encounter any issues or have questions, please contact our support team for assistance.