Health Insurance Terms (Benefits and Network) are usually provided by the Insurance company or TPA in PDF and Excel files format. For most people, it is hard to find certain information and understand certain terms because they are written in “insurance jargon”. Bayzat introduces multilingual AI-powered assistant that can answer questions regarding benefits, networks, claims, and related insurance processes.
How to access the Health Insurance Assistant
1.Log in to your Bayzat mobile app.
2.Click on ‘Health’ and scroll down.
3.Click on ‘Ask a question now’ to begin.
Insurance Policy Assistant - Types of Questions
Currently, the assistant is able to answer questions about Policy Benefits and General Health Insurance terms.
Here are some examples:
● Benefit inclusion and conditions;
● General policy terms and conditions;
● Co-payments and deductibles;
● How to do reimbursement claims, pre-approvals, additions, deletions, renewals;
● Terms: what does certain term means.