You can then navigate to Finance >> Transactions.
For transactions where the payment method is chosen as the integrated SAB account, you'll find the "Process Transaction" button available.
Click on "Process Transaction". This will lead to a non-reversible step so Super Admin will have to make sure they consent to it.
Once confirmed Transactions can have one of four different statuses:
Processing: This status indicates that the transaction file has been sent to SAB for processing. The processing time depends on the bank's working hours, during which the transaction is actively being worked on.
Completed: A "Completed" status confirms that all employees included in the transaction have been successfully paid. The transaction has been processed without any issues.
Partially Complete: If a transaction is labeled as "Partially Complete," it means that processing was successful for some employees, but not for all. This could occur due to various reasons affecting certain employees' payments.
Rejected: The "Rejected" status signifies that the processing for all employees within a specific transaction has failed. This status is assigned when the transaction cannot be successfully processed for any of the employees.
These different transaction statuses provide clear insights into the progress and outcome of each transaction.
When a transaction is marked as "Partially Complete," it means some employees didn't get paid. You can see who they are and make a new transaction just for them to make sure they get paid correctly.
You can contact our Customer Support for Failed and Rejected Transactions.
WPS File Download:
WPS files would be available to download from the platform when payroll processing is successful, depending on the working hours of the bank.