After submitting a transaction from the payroll table you can navigate to Finance > Transactions.
Review the transaction you wish to proceed with for payroll processing. If the transaction includes an employee or a group of employees whose "payment method" is set to the connected Mudad bank account, you will see a "Process Via Mudad" action button in the transaction details. Using this option will initiate the payroll transaction and send it to the bank for processing.
Before sending a transaction to the bank for processing, you need to specify the "Value Date" or "Transfer Date." This date indicates to Mudad when the bank should process the payroll. There are two types of value dates:
- If you're submitting a transaction on Thursday after 2 p.m., the calendar will allow you to select the value date as either Monday (for expedited payment) or Tuesday (for standard payment).
Please note that there is a transaction fee per employee. The standard fee is 3 SAR per employee. So, if you have a Mudad transaction with 10 employees, the fee will be 10 employees x 3 SAR = 30 SAR in total. This fee will be deducted from the same bank account when the bank processes the payroll.
Post submission of the transfer date the transaction statuses could be as follows:
1. In Process
You can choose to cancel a transaction before it starts processing. If you see the "Cancel Processing" call-to-action (CTA), it means that you can still cancel the transaction at this point.
2. Processed
Once the transaction has been processed, Mudad will automatically receive the WPS files, so there's no need for you to take any additional steps. Additionally, you will receive a notification about this automated process.
3. Partially complete
In specific instances, a payroll transaction might face errors, causing payroll processing to fail for certain employees. In such situations, the transaction status will be marked as "partially complete," and you'll have access to a list of employees for whom the transaction was unsuccessful.
To address this issue, you can initiate a new transaction dedicated to those employees whose payroll wasn't successfully processed, allowing you to make another attempt to complete the process.
4. Rejected
In case of a Failed or Rejected transaction, you can review the payroll table again and resubmit the transaction or Contact Bayzat support to assist you with the processing.